Legal notice gift card
Legal notice gift card
Article 1: Gift Card Description
The physical gift card ("Physical Gift Card") is available to buy in any Comptoir des Cotonniers and/or Princesse tam tam store in France ("Stores") and the paperless gift card ("e-Gift Card") is available to buy on comptoirdescotonniers.com and/or princessetamtam.com ("Websites") and Stores in France for amounts between 20 EUR and 999 EUR inc. VAT
The umbrella term "Gift Card" covers both the Physical Gift Card and e-Gift Card.
The Gift Card is exclusively available in Euros.
Article 2: Gift Card Purchase
2.1 E-Gift Card
Our e-Gift Cards are available to buy on the Websites and Stores. Customers will be asked to create an account in order to purchase them. Customers receive email confirmation after purchasing the e-Gift Card. Customers receive a second email containing the e-Gift Card. The email states the card amount, expiry date, barcode for use on the Websites and barcode for use in our Stores. Customers who purchase an e-Gift Card are responsible for sending it to the gift recipient. Comptoir des Cotonniers and/or Princesse tam tam are not responsible for lost, stolen or expired e-Gift Cards. Customers can purchase up to three e-Gift Cards on the Websites.
2.2 Physical Gift Card
Physical Gift Cards are only available to purchase in our Stores. Physical Gift Cards are given to the customer upon purchase and include the barcode for use on the Websites and barcode for use in our Stores.
Customers who purchase a Physical Gift Card are responsible for sending it to the gift recipient. Comptoir des Cotonniers and/or Princesse tam tam are not responsible for lost, stolen or expired Physical Gift Cards.
Article 3: Validity
Gift Cards have a 12 month validity period starting on the date of purchase. They can no longer be used on the Websites or in our Stores after this period.
Article 4: Gift Card Redemption
All Gift Cards can be used on the Websites and in our Stores, excluding our stores in Switzerland. Should recipients exceed the Gift Card amount, they must pay the difference using their choice of payment method.
Gift Cards can be used several times until the total amount is spent, within the validity period stated in article 3. Several Gift Cards can be used in a single transaction. The Gift Card amount is applied to the total purchase amount including VAT and delivery fees where applicable.
Article 5: Additional terms
5.1 No replacements or refunds apply in the event of lost, stolen or expired Gift Cards. 5.2 The Website Terms and Conditions ("Website T&Cs") apply to e-Gift Cards subject to the exceptions stated in articles 5.2.1 and 5.2.2.
5.2.1. Article 7 of the Website T&Cs only applies to e-Gift Cards that still have their full or partial balance. Otherwise, the right of withdrawal in any form does not apply.
5.2.2. Article 8 in the Website T&Cs does not apply to E-Gift Card returns.
Article 8 of the Website T&Cs applies to products purchased using a Gift Card excluding refund terms in the event of a Gift Card being used to pay for the item/s in full. In this event, customers who pay for items on the Websites using a Gift Card then ask to return their items will only be given a Gift Card as a refund.
5.3. No refunds or exchanges apply to requests to return a Physical Gift Card.
5.4. In this event, customers who pay for items in-store using a Gift Card then ask to return their items will only receive a refund or exchange in accordance with the Store Terms and Conditions ("Store T&Cs").
5.5. Should there be a discrepancy between any of these terms and the Website T&Cs or Store T&Cs, these terms shall prevail.
Article 6: Personal data
Our data protection policy applies to our Gift Cards. Our Data Protection Policy applies to Gift Cards.