Accessibilité RGAA - Comptoir des Cotonniers

This page states the website's current accessibility status in accordance with article 47 of the French Disability Act. This may be subject to modification since the implementation of our action plan.
This accessibility statement applies to the comptoirdescotonniers.eu website.


RGAA ACCESSIBILITY - COMPTOIR DES COTONNIERS


In accordance with the French RGAA 4.1.2 web and digital accessibility law, we have conducted an accessibility audit of our website. View audit ⇲

Fast Retailing France has launched an action plan for 2025 to improve our accessibility benchmarks.

Audit results

Compliance status : 34.48%

Compliances : 30

Non-compliances : 57

Exemptions : 19

Webpages reviewed for compliance

• Home
• Login
• Contact
• Accessibility
• Legal Notice
• Help/FAQ
• Site Map
• Search Resultsv • Departments - Nouveautés
• Product Page
• Size guide
• E-Gift card
• Registration - Step 1
• Registration - Step 2
• Logged In - My Account
• Logged In - My Profile
• Purchase Process - Step 1 - Cart Validation
• Purchase Process - Step 2 - Address
• Purchase Process - Step 3 - Payment

Accessibility problems

  • Inaccessible content using keyboard (criteria 7.3)
  • Truncated text (criteria 10.12)
  • No quick links (criteria 12.7)
  • Ambiguous links (criteria 10.6)
  • Semantic HTML issues (criteria 8.9)

Testing tools

  • NVDA (screen reader)
  • Firefox/Chrome extensions: Visbug, Colour Contrast Checker, HeadingsMap, Web Developer, ARC Toolkit

Audit method

This website was tested against the RGAA standard which includes 106 criteria based on the WCAG 2.1 standard.

The criteria are scored as follows:

  • Applicable: at least one page affected
  • Not applicable: no pages affected
  • Approved: compliance on all sample pages

How to calculate an accessibility score :

Score = C / (C + NC)

C = compliant criteria, NC = non-compliant criteria

Contact & information

If you encounter any accessibility issues or would like an alternative format, please contact our Customer Service team:
service.client@comptoirdescotonniers.com

Support

In the event that you receive an unsatisfactory response following a report of an accessibility issue that restricts your access to content or services on the website, please take the following action: